Rental Policies and General Terms

The Island Inn on Martha’s Vineyard

A. Minimum Age

• Guests must be at least 21 years old to rent a unit unless otherwise specified for certain accommodations.

• Any guest under the minimum age must be accompanied by a parent or legal guardian.

• Valid government-issued identification may be requested at check-in to verify age.

B. Responsible Renter

• The primary guest (the responsible renter) must occupy the unit for the entire duration of the stay.

• This guest is responsible for ensuring all members of the party comply with Island Inn’s rental terms and policies.

C. Good Neighbor Policy

• Quiet hours are observed from 10:00 PM to 8:00 AM.

• Please be respectful of other guests and neighbors by minimizing noise and avoiding disruptive behavior.

D. Maximum Occupancy

• Each unit has a designated maximum occupancy, which must not be exceeded unless prior written permission has been obtained.

• Overcrowding or hosting unapproved events may result in the immediate termination of the reservation without refund.

E. No Smoking

• Smoking is strictly prohibited anywhere on the property, including indoor areas, decks, porches, and outdoor common spaces.

• A $500 fine will be charged for any violations.

F. Temporary Stay Requirement

• Rentals at The Island Inn are intended for temporary or vacation stays only and may not be used as a permanent residence.

G. Pets and Animals

• Only designated pet-friendly units may accommodate pets, subject to availability.

• A $150 non-refundable pet cleaning fee applies per stay.

• Emotional support animals are not permitted unless otherwise approved in writing.

• Service animals as defined by the ADA are always welcome and do not require a pet fee. Please inform us in advance if you will be traveling with a service animal.

H. Events and Photography

• Events, parties, commercial photography, or filming are not allowed without prior written approval.

• The use of grills, tents, or other temporary structures is prohibited unless authorized.

I. Criminal Activity Prohibited

• Engaging in illegal or criminal activity on the premises, including the misuse of internet services, will result in immediate removal and may be reported to law enforcement.

J. Payment Terms and Fraud Prevention

• All payments must be made by the authorized cardholder associated with the booking.

• Fraudulent bookings will be cancelled and may be reported to authorities.

K. Consequences of Breach

Violation of any of the above terms may result in termination of the rental, removal from the property, and additional charges, including:

• Damage fees for lost or damaged items

• Pet policy violations: Up to $1,000

• Excessive cleaning: Up to $500 or the actual cost, if greater

• Fines imposed by local authorities or homeowner associations

Additional Terms and Conditions

1. Cancellation Policy

• Full Refund: Cancellations made within 24 hours of booking

• 24 hours after booking to 31 days prior to your stay full refund minus fees

• 50% Refund: Cancellations made 15–29 days before arrival

• No Refund: Cancellations made within 14 days of arrival

2. Travel Insurance

We recommend purchasing travel insurance to protect your stay from unexpected changes or emergencies. Options may be available during the booking process.

3. Early Check-In / Late Check-Out

• Available upon request for an additional fee, subject to availability.

• Failure to vacate by check-out time may result in charges for an additional night.

4. Maintenance and Housekeeping

• Units are provided as-is at check-in. Please report any issues upon arrival.

• Guests are not permitted to make repairs or alterations to the unit.

5. Substitution of Property

In rare circumstances, we reserve the right to provide an alternate unit of comparable size and quality, or offer a full refund if accommodations become unavailable.

6. Governing Law and Dispute Resolution

This agreement is governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved through mediation or arbitration in Dukes County, MA.

7. Damage Protection Fee

A $75 Damage Protection Fee is required with all reservations. It covers accidental damages up to $5,000, provided they are reported before check-out.

Contact Information

For questions, special requests, or assistance during your stay, please contact us:

The Island Inn on Martha’s Vineyard
📧 Email:  info@islandinnmv.com
📞 Phone: +1 (508) 693-2002